Fire damage cleaning

Fire and smoke damage cleaning in Birmingham.

Soot, heat scorching, greasy residue and the smell that lingers long after the flames are out. We put you in touch with a vetted local specialist team who clean it properly and deal with your insurer for you.

10+ years across Birmingham's cleaning trade · Vetted local specialists · Mon to Fri 9 to 5 response within the hour

What it is

What this work actually involves.

After a fire, the part you can see burning is rarely the worst of it. Smoke travels. It pushes into curtains and carpets, settles on ceilings two rooms away, coats the inside of cupboards, and works into the plaster and the timber behind your walls. A small chip-pan flare in a Kings Heath terrace can leave soot film on a bedroom ceiling upstairs.

An ordinary clean cannot touch this. Wipe the surfaces and the property looks tidy, but within days the acrid smell creeps back, because the source of it is sitting in the fabric of the building, not on top of it. Until that residue is dealt with at every level, a home stays unsellable, a let stays empty, and nobody can move back in.

The specialist teams we connect people with attack smoke on every front. Dry chemical sponges lift soot without smearing it, industrial degreasers cut through the oily deposits a kitchen fire leaves behind, ductwork and extractors are cleared, and ozone or hydroxyl generators break down the smell molecule by molecule rather than papering over it.

One more thing worth saying plainly: we do not carry out this work ourselves. We are a Birmingham cleaning business that handles ordinary end of tenancy jobs, and fire restoration sits outside that. So we hand it to a trusted, fully equipped local specialist team, and it costs you nothing extra to come through us.

When you'd need this

The situations that bring people to this page.

Nearly every enquiry we take here is tied to an insurance claim, and most start within a day or two of the fire brigade leaving. The list below covers the fires the Birmingham teams we work with are called to most.

  • A kitchen fire, by far the most common, whether a pan caught light, an oven overheated, or a faulty appliance sparked.
  • An electrical fault behind a wall, in the consumer unit, or in an overloaded extension lead.
  • A candle, log burner ember or other open flame that caught a sofa, curtain or carpet in a living room or bedroom.
  • Smoke drift from next door, a shared wall, or a fire on neighbouring commercial premises.
  • A car or motorbike fire in an attached garage that pushed smoke into the house.
  • An arson case where West Midlands Police have handed the property back to the owner.
  • A blaze in a rented home caused by a tenant, where the landlord is now claiming.
  • A shop, unit or office on a Birmingham trading estate needing claim-grade paperwork after smoke damage.

The work

How the specialist clears a fire-damaged home.

This is a staged job, not a single clean. The team starts at the structure and works outward, removing contamination first and killing the odour last, because there is no point treating the smell while soot is still being disturbed.

The first visit is an assessment. The team maps the burn zone, then the much wider smoke zone around it, and flags anything that needs a structural check before cleaning can safely begin. Photographs are taken from the very first hour, because the insurer will want a record.

Then comes soot removal. Dry chemical sponges draw the residue off walls, ceilings and hard surfaces without dragging it into the paint. Where deposits are heavy and greasy, as they often are after a kitchen fire, industrial degreasers do the lifting. Carpets, sofas and curtains are judged one by one: what can be saved is deep cleaned and treated, and what cannot is bagged, logged and photographed for the claim.

Ductwork and extractor fans are cleared next, and this step is the one people most often skip. Smoke settles deep inside vents and keeps drip-feeding the smell back into the rooms for weeks. Leave it and the property never stops smelling, no matter how clean the walls look.

Last is odour treatment with ozone or hydroxyl generators. Ozone is the stronger and quicker of the two but needs the rooms emptied while it runs; hydroxyl is gentler and can run with people present. The team picks based on the timeline and who needs to be in the building. Both destroy the smell at molecular level rather than masking it.

  • A first-visit survey of the burn zone and the wider smoke zone, with claim photography from the outset.
  • Dry chemical sponge work to lift soot cleanly off walls and ceilings.
  • Industrial degreasing for the heavy, oily residue a kitchen fire leaves.
  • Item-by-item decisions on carpets and furnishings, saving what can be saved and documenting the rest.
  • Ductwork and extractor cleaning so the smell stops coming back.
  • Ozone or hydroxyl odour treatment chosen to suit the property and timeline.
  • Full paperwork for the insurer, finishing with a certificate of completion.

Process

From your first message to the keys back in your hand.

1. Tell us what happened

Fill in the short form. If you can safely take a few photos of the worst-hit rooms, add them, note the cause if you know it, and say whether a claim is already open. That gives the team a head start before they even ring.

2. We match you to the right Birmingham team

Monday to Friday, 9 to 5, you get a call within the hour. We pass you to a vetted local specialist team set up for fire work and used to dealing with insurers, picked to fit your property and your timescale.

3. Survey and insurer liaison

The team visits, assesses the damage and writes up the scope of work your insurer needs. If a claim is already running, they talk to the insurer directly. If not, they can tell you what your policy is likely to cover before you commit to claiming.

4. Cleaning scheduled and signed off

Most jobs run one to two weeks from survey to a cleared property, depending on the damage. At the end you get a certificate of completion that insurers, landlords and surveyors accept as proof the work met standard.

Why come through us

You have enough to deal with already.

A house fire is a horrible thing to live through, and the last thing anyone wants in the days after is to be ringing round restoration firms, lining up three quotes and trying to work out whose paperwork the insurer will accept. We do that legwork once, on our side, and hand you a team that fits.

We have known the Birmingham fire specialists for a long time and we know their strengths. We know whose quote tends to clear an insurer fastest, and who can turn a tenanted property round quickest so a landlord is not losing rent. That sorting saves you days you do not have to spare.

The team handles the insurer themselves, but because we brief them properly first, they turn up to the survey already knowing the shape of the claim, the deadline you are working to and any access issues. Less back and forth, less waiting.

And it does not cost you a penny extra. The team quotes the insurer or you directly, and we are paid by the team once the job is done. Our cut never lands on your bill.

Pricing

How a fire job is costed.

There is no set price list for this and no honest way to quote it off a form. The cost turns on how big the burn zone is, how far the smoke spread beyond it, how much furniture and material has to be replaced rather than salvaged, and how badly the ductwork is contaminated. That is why every job is priced after the team has seen it in person.

In most cases the insurer pays, not you. If you hold a current home or landlord policy with fire cover, the team quotes the insurer and bills them direct. You may owe your policy excess, but that is a fixed figure your insurer set, not anything we or the team add on top.

Where there is no cover to fall back on, say a lapsed policy or a declined claim, the team quotes you directly and the figure they give you is the figure you pay. We never add a markup of any kind.

Our partners

The Birmingham specialists we work with.

We connect fire damage cleaning customers with vetted specialist teams who cover Birmingham and the wider West Midlands and travel to the job. These are firms we know and trust for this kind of work: certified for fire damage cleaning, properly insured, and used to handling jobs like yours discreetly and quickly.

You don't have to shop around or vet anyone yourself. On our call after you submit the form, we match your case to the right team based on certifications, current availability, and the specifics. They usually respond within the hour. You pay the specialist directly. We never add a markup.

Related specialist services

Fire Damage Cleaning cases often overlap with other specialist work.

Specialist cases rarely fit one category cleanly. If your situation involves more than one of the services below, mention it on the form. We'll match you to a specialist who handles both, or connect you with two partners working together.

  • Post-build cleaning. When a fire means a rebuild, the property needs a full post-build clean once the trades are finished. The same specialist team often covers both ends of the job.
  • Severe mould removal. All the water the brigade uses, plus any pipes that burst in the heat, often leaves mould behind a few weeks later as a second problem to deal with.
  • Biohazard cleaning. A serious fire involving casualties or heavy contamination calls for biohazard procedures alongside the soot and smoke work.

FAQ

Fire Damage Cleaning FAQs

Common questions about fire damage cleaning in Birmingham.

Will my insurance pay for the cleaning?

In almost every case, yes, provided you have a live home or landlord policy with fire cover. Smoke and fire restoration is standard under most UK buildings and contents policies. The team quotes your insurer directly and supplies every document the loss adjuster asks for, so the claim moves without you chasing it.

How soon can someone come out?

A survey is usually booked within 24 to 48 hours of the team's first call to you. The actual cleaning starts once the insurer signs off the scope of work, normally a few days later. Submit the form Monday to Friday between 9 and 5 and we will ring you back within the hour.

Why does the smoke smell keep returning after a clean?

Because the residue is buried in the building, not sitting on the surfaces you can see. The usual culprit is uncleaned ductwork and extractors, which keep releasing the smell into the rooms. The teams clear those as standard, then run ozone or hydroxyl treatment to break the odour down at molecular level. Done properly, the smell does not come back.

What happens to furniture and clothes the smoke got to?

Anything salvageable, clothes, curtains, soft furnishings, is deep cleaned and treated. Anything past saving is bagged, photographed and logged for your claim, and the insurer covers replacing it. You are not left guessing what you can keep.

Will I need a structural survey before the cleaning starts?

Only if the fire weakened the structure, for example charred joists, blown plasterboard or a compromised ceiling. The team flags that at the survey and points you to a structural surveyor first. Most household fires, and nearly all small kitchen pan fires, do not need one.

Can we stay in the house while the work goes on?

Sometimes, depending on the damage. Ozone treatment needs the rooms empty while it runs, a few hours per area. Hydroxyl is safer to run with people about. The team will set the timing around your family rather than the other way round.

Smoke from a neighbour's fire got into my Birmingham shop. Can the team still help?

Yes, and that is a common one. The team quotes the affected business, cleans the unit and produces the documentation you need so the cost can be recovered from whoever the fire started with, through the insurer or the landlord.

Do you actually do the fire cleaning yourselves?

No, and we will always be straight about that. We run an ordinary Birmingham cleaning business, and fire restoration needs kit and certification beyond that. So we connect you with a vetted local specialist team who do it properly. Coming through us costs you nothing extra, because they pay us, not you.

Across the West Midlands

Fire Damage Cleaning across the West Midlands.

The specialists we connect customers with cover all of the West Midlands, including the 14 areas we serve for end of tenancy cleaning. If you also need a standard EOT clean of the same property, the area pages below cover that side of the work.

Ready when you are

One call. The right specialist. Sorted.

Soot, heat scorching, greasy residue and the smell that lingers long after the flames are out. We put you in touch with a vetted local specialist team who clean it properly and deal with your insurer for you. Get a free quote using the form below, it is the fastest way. If you'd rather just talk, the phone is open.

Tell us what happened → Call 07347 938521